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SMARTair® brings virtual keys on a smartphone to Arkansas State campus

The Challenge

This new campus for Arkansas State University was born from a major international cooperation between the university and the central Mexican state of Queretaro.

After an initial investment of $100 million, the campus opened in 2017. It incorporates accommodation for up to 1,500 students.

To accompany such a high-profile development, the university needed security and access control systems with a trusted and proven track record in protecting staff, students and other university assets.

Key Requirements

  • A technology-based solution, which would reduce security, risks across the campus.

  • An access control system able to monitor multiple spaces and monitor all access points in real time.

  • Software and hardware that makes it fast and intuitive for security administrators to generate and modify access rights for every user.

  • A single solution able to work across both common university facilities and separate areas used for student accommodation.

  • The option to incorporate a mobile solution, allowing the use of virtual keys and access credentials on a user’s smartphone.

The Solution

The first US public university campus in Mexico turned to SMARTair® to protect its investment and site users. So far, around 600 SMARTair® Wireless Online escutcheons have been installed.

A steady flow of high traffic through many doors demanded robust access control devices. With the SMARTair® Wireless Online option, facilities managers monitor the campus in real time, with live updating of who enters where, and when. Intuitive SMARTair® software makes all day-to-day administration from a central control point straightforward.

Future plans for ASUCQ envision a “university city” with up to 20,000 students - all protected in real time with SMARTair® access control. And because a SMARTair® system is wireless, expanding and upgrading access control will never disrupt daily work at the university. The SMARTair® mobile solution, Openow™ also gives facility managers the option to send, revoke and amend the validity of users’ “virtual keys”, wherever they (or the keyholder) are - with no need for physical credentials.

Students and staff save time, with no access cards to collect or validate. Install the app, collect keys virtually then tap a SMARTair® escutcheon with your phone and the door unlocks. At the end of your time on campus, the virtual key disappears automatically from your app.


Openow™ is the new app for SMARTair® wireless access control systems, making life easier, more convenient and secure for everyone.


With Openow™ your mobile phone becomes the key Facility managers, business owners and security administrators can instantly send, revoke or update virtual keys from the designated SMARTair® software or web browser. With Openow™ you will enjoy all the benefits of an access control system without having to administer physical keys or key cards. Virtual keys are securely deployed anytime you choose to anywhere in the world, so users can open doors with their mobile phone via the Openow™ app. This added solution provides facility managers and business owners with great flexibility by eliminating the need of physical keys, without ever having to physically hand them over or take them back. The administrator can grant or revoke access in an instant, enabling him to remain in control over his facility, at all times. Augmented functionality users love Openow™ makes it easy for your users to organize virtual keys inside the app, check how long they are valid, and protect them further with an individual PIN. If they have virtual keys from multiple sites or premises, Openow™ easily handles those, too. No more time wasted wondering where the key cards were left; no more appointments to pick them up or have them revalidated. Openow™ is the perfect solution for facilities with people on the move or a high volume of visitors and subcontractors. It is built for businesses where third-party contractors are always on-site, boutique hotels or home rental with no reception desk and companies whose staff travel regularly to global subsidiaries.  Easy to install and use Businesses and locksmiths, you will be thrilled by how easy it is for your customers to take advantage of this new mobile access solution. Just have them download the Openow™ app, available for iOS and Android, and they will instantly receive the key that unlocks the designated SMARTair® secured door, regardless of where you - or they, are. Your customers can hold as multiple virtual keys as needed. Now, all that is left for your users to do is tap a SMARTair® lock with their phone and the door will unlock. The SMARTair® Openow™ app is free to download now from Apple’s App Store and the Google Play Store. 

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